CTP Training Privacy Policy

At CTP Training (“we”, “our”, “us”), we take your privacy seriously.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make an enquiry, or become a member of our gym.

1. Who We Are

CTP Training is a fitness facility dedicated to helping individuals improve their health, fitness, and wellbeing.
Our contact details are:
Email: ctperformancetraining@gmail.com
Address: 3/4 Fawcetts Yard, Morpeth, Northumberland, NE23 1AE

If you have any questions about this Privacy Policy, please contact us using the details above.

2. What Information We Collect

We may collect and process the following information:

• Personal details such as your name, email address, phone number, and address.

• Health information (e.g. injuries, medical conditions, or fitness goals) where relevant to training or safety.

• Payment information (e.g. billing details or transaction records) for memberships or programs.

• Communication data such as messages, enquiries, or feedback.

• Website usage data through cookies and analytics tools to improve our services and website performance.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries or membership requests.

• Manage your membership, sessions, and payments.

• Provide safe and effective fitness training and support.

• Send updates, booking reminders, or offers (only if you’ve opted in).

• Improve our services and website experience.

• Comply with legal and regulatory obligations.

We only collect the information necessary for these purposes.

4. Legal Basis for Processing

We process your data under the following lawful bases:

• Contract: when providing our fitness services or processing membership payments.

• Consent: when you sign up to receive marketing or communications.

• Legitimate interest: for business operations such as responding to enquiries or improving services.

• Legal obligation: when required to comply with UK law.

5. How We Store and Protect Your Information

Your personal data is stored securely in password-protected systems and databases.
We regularly review our security practices to protect against unauthorised access, alteration, disclosure, or destruction of your data.

We retain your information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Sharing Your Information

We do not sell or share your data with third parties for marketing.
We may share data with trusted service providers (e.g. payment processors or booking systems) who help us operate our business — but only when necessary and under strict confidentiality agreements.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access a copy of your personal data.

• Request correction or deletion of your data.

• Object to or restrict processing.

• Withdraw consent at any time (for marketing or communications).

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled: www.ico.org.uk

To exercise any of these rights, please contact us at [Insert contact email].

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to track visitor behaviour and improve your experience.
You can disable cookies at any time in your browser settings.
Analytics data is collected in an anonymous form and does not personally identify you.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date above.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
📧 ctperformancetraining@gmail.com
🏋️ CTP Training